01
Appointment Cancellation Policy
Need to cancel your appointment? Call us directly at
404-590-6408 during business hours.
No-Show Policy
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Consequences: Clients who miss their scheduled appointments
without providing 4 hours' notice may be subject to a cancellation fee.
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Cancellation Fee: A cancellation fee of 50% of scheduled
services may be charged to the client's account.
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Exceptions for Health Reasons: In cases of illness or
unforeseen medical emergencies, clients may be exempt from the cancellation fee.
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Documentation Requirements: To be considered for an exception,
clients must provide verifiable documentation such as a doctor's note or a similar
medical document within 5 days of the missed appointment.
02
Behavior Policy
Respect for Others
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Quiet Zones: Please maintain a low volume in designated quiet areas
to respect the relaxation of others.
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Personal Conduct: Refrain from using offensive language,
disruptive behavior, or any actions that may make others feel uncomfortable.
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Respect for the Facility Cleanliness: Please dispose of trash in
designated bins and leave shared spaces as you find them.
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Property Use: Handle all equipment, furniture, and amenities with care.
Guests will be held responsible for any damages caused by misuse.
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Health and Safety Health Disclosures: Notify staff of any medical
conditions or special needs before using facilities or services.
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Substance Use: The use of alcohol, tobacco, or recreational drugs on the
premises is prohibited unless explicitly allowed during specific events.
Respect for Staff
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Follow the guidance of staff members at all times. They are here to ensure a safe
and enjoyable experience for all.
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Any harassment or inappropriate behavior toward staff or other guests will not be
tolerated and may result in removal from the premises.
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Guests of Members: Guests must adhere to the same behavior policies
and remain accompanied by their host member unless otherwise specified.
